Programme Officer, UK Projects, Language UK

Job Type: Full time (flexible working, 40 hours a week)

Salary: £21,600 per annum

Location: London with some national travel.

The current English language provision in the UK remains underfunded and difficult to access, without access to structured language tuition refugees find themselves isolated unable to advocate for themselves or begin to integrate into the UK. A study released during 2017 found that several providers had waiting lists of up to two years for English lessons and there was a lack in full-time provision resulting in people failing to successfully learn English. Providers said the situation was getting worse, citing government cuts to language provision as the main reason.

Language UK Programme

RefuAid provides scholarship places at private language schools throughout the UK for people who have been granted asylum to improve English and take English language exams. These exams provide the necessary qualification to enter a university or a profession in the UK. We support the students in a caseworker capacity throughout the duration of their course. We are looking for a full-time programme officer to support the running of our nationwide language programme which supports refugees and asylum-seekers to gain the needed level of language and qualification to access education and employment. You will work directly alongside the Language Programme Manager, providing support within a variety of areas.



·       Excellent administrative and time management skills.

·       Excellent communication skills on telephone, in writing and in person

·       Commitment to, understanding and sensitive communication of our work and values.

·       A high standard of spoken and written English.

·       Excellent numeracy

·       Meticulous; high degree of accuracy and attention to detail.

·       Excellent IT skills; specifically, Microsoft Office but additional software programs would be an advantage.

·       Interest in the importance of long-term solutions in refugee-hosting communities, specifically in breaking down the language barrier.

·       Enthusiastic and positive attitude; flexible and adaptable.

·       Collaborative team-player who will get involved in whatever needs to be done to achieve the aims of RefuAid.


·       Casework, directly working with refugees - programme guidance & educational/careers advice.

·       Liaising with partner organisations, both non-profit and language schools/ maintaining partnerships.

·       Processing payments for students.  

·       Administration assistance - database and accounts

·       Participate in any necessary meetings.

·       Any other reasonable activity as needed for RefuAid.

To apply, please send your CV and a covering letter of no more than 1 A4 page to

Due to a high volume of applications we are only able to respond to successful applications. Closing date 5th June.